Quick backstory: I posted my script to Amazon Studios (AS) on 11/2/15 when they still had the 45-day option. Meaning, my 45 days would be up 12/16/15. On 11/19/15, AS announced they would no longer require a 45 day option and once your project went to COMPLETE status you’d hear from them within 48 hours. On the day of the switchover, my project went to complete and I waited to hear from them. 48 hours came and went. I waited the full original 45 days (not wanting to appear to be a desperate eager-beaver or a nag.) So the night of 12/16 (last night) I contacted AS customer service with the following:
Today was the original 45–day option end date. I haven’t gotten an email and there’s no REMOVE button for my script.
It went to COMPLETE on the day of the switch to the new no-45-day-option version of the site.
This morning I got this reply (my bolding for emphasis):
Amazon Studios submission policy changed on November 19, 2015 to a more open submission process. The email that you received informing you of the change promised a notification when our evaluation is complete. I am sorry you had to wait longer than expected for an e-mail with our decision.
I can confirm that our professional script readers have reviewed “Max the Knife” and we are not moving forward to option your project at this time.
We encourage you to make or keep your project available for public review on the website to seek feedback from the community. If you upload a significant revision of your script, it will be considered again for the Development Slate.
If you would like to have the script removed, please reply and let us know.
Thank you for your interest and participation in Amazon Studios.
We’d appreciate your feedback. Please use the links below to tell us about your experience today.
To which I replied:
Please, remove my project (Max the Knife).
I mean, looking at what (little) they’ve shown interest in, I don’t think my script is what their looking for, movie-wise. I knew it was a long shot (as with trying to sell any script anywhere.) Not to say I won’t try again. I will complete my drama series pilots and try them there, since they’re accepting them now.
Now a suggestion for AS: FIX THE GLITCH! Seriously. After the switchover to no-45-day-options-necessary, people (like myself) have been waiting beyond the 48-hours promised for a reply. I waited the full 45-days! I know people wait much longer than that hearing from producers, but my point is, AS shouldn’t make promises they wont keep.
And I also know it technically doesn’t matter since there’s no automatic option anymore and we can still try to sell our scripts elsewhere. And probably more importantly, if AS was interested they would no doubt contact you immediately and not leave you hanging. And yeah, I know about producers requesting to read scripts and never replying with a yay or nay. But still! AS is essentially an automated system. Once someone clicks COMPLETE, that means a decision has been made. Option or no option. So why is it that people aren’t automatically being sent a rejection or option email? You get one once you upload a project. It’s like anything else on the site. So it really makes no sense.
The switchover to AS3.0 (or whatever version they’re on now) was not a smooth one. And since November 19th, I have not seen any improvements. Instead of placing REMOVE buttons back on our project pages, we have to do it via Customer Service emails. (NOTE: I don’t have any complaints against Customer Service. They’ve been very helpful to me and everyone else… so I’ve read on the forums. So kudos to them at least. And it sounds like sometimes they aren’t being told what’s going on from the higer ups. So they’re really not the ones we should be mad at when things aren’t going the way they should be.)
Advice to writers using AS: At this point, set it and forget it…. until the status of your project goes to COMPLETE. When it goes to complete and you don’t hear from AS within 48-hours, contact Customer Service and tell them. Also, if you want your project removed, mention that clearly in the same email so you don’t waste time with a back and forth.